Local restaurants ëƵbouncing backëƵ as pandemic continues
A year ago, restaurants and bars across Pennsylvania were closed under Gov. Tom WolfëƵs orders in an attempt slow the surge in COVID-19 cases across the state during the winter months. Or at least they were supposed to be.
While many establishments complied with the governorëƵs nearly four-week shutdown order, some refused to close as frustration from restaurateurs boiled over while the pandemic and restrictions stifled business. Despite some hope the pandemic was easing this summer and a return to normalcy was imminent, restaurants were met with staffing issues, supply-chain delays and now record-breaking case numbers of COVID-19 thanks to the highly-contagious Omicron variant.
But with all of that happening, restaurants are slowly bouncing back after a difficult two years, while also focusing on keeping their workers and customers safe as they try to keep their doors open.
ëƵBusiness has been improving,ëƵ said Michael Williamson, co-owner of SolomonëƵs Seafood in Washington. ëƵI wonëƵt say itëƵs pre-pandemic (levels) just because itëƵs different. ëƵ ItëƵs been a little more inconsistent. ItëƵs been challenging, but itëƵs been improving.ëƵ
Unlike last year when SolomonëƵs was closed through most of December per the shutdown mandate, Williamson said he has has seen a ëƵgreat holiday seasonëƵ this year, especially with dinning reservations and takeout orders for New YearëƵs Eve gatherings. There are no longer government requirements for customers or staff members to wear facemasks indoors, and many restaurants like SolomonëƵs are leaving those decisions up to the individual.
ëƵThe people who are comfortable coming out are comfortable (with the situation). ëƵWeëƵre vaccinated and weëƵre going to move on with our lives.ëƵ And there are others who are hesitant,ëƵ Williamson said.
But theyëƵre continuing their strict cleaning regiment per Centers of Disease Control and Prevention guidelines, while Williamson said they do not permit workers who are sick to come into the restaurant under any circumstances.
ëƵYouëƵre not going to muscle through it. If you donëƵt feel well, stay home,ëƵ Williamson said. ëƵYou donëƵt want to get sick and you donëƵt want your staff to get sick and then close down with those issues. IëƵm fatigued with concern at this time. If something like that were to happen, we would handle it.ëƵ
Kristen Ozohonish, the co-owner of OzyëƵs Bar & Grill near Clarksville, said their business model changed somewhat last year as theyëƵve transitioned into more of a restaurant rather than a bar after remodeling during the spring-time shutdown in 2020.
ëƵWeëƵre still doing pretty good. WeëƵve still been pretty lucky,ëƵ she said. ëƵItëƵs different anyway, we sell a lot more food and not as much bar business. We kind of transitioned into more of a restaurant than a bar, but weëƵre doing good.ëƵ
With all of the recalibrating of life through the pandemic, business has also been different for Ben Venick, who owns RizzëƵs in Uniontown. After offering take-out during the shutdowns last year, he found some customers became accustomed to that option and continued to order out despite his restaurant being open for indoor dining.
ëƵTake out is still doing well. ItëƵs the new normal,ëƵ Venick said. ëƵMy business of to-go went up tremendously, along with people still coming out to support us. ItëƵs a win-win for me, I think.ëƵ
But a different problem that has arisen this year is product delays for anything from takeout containers to imported tuna, which is one of his biggest sellers on the menu. The uncertainty of when delivery orders may arrive is causing uncertainty for Venick and others.
ëƵNow, itëƵs not so much hoping people come through the door, itëƵs hoping we get the product through the door,ëƵ Venick said.
Staffing, however, has not been an issue at RizzëƵs, Venick said, because he kept all of his employees on even through last yearëƵs shutdowns. That allowed him to recalibrate once they were fully open again in 2021.
ëƵKnock on wood, we never ever lost a beat with my staff. I kept everybody on,ëƵ Venick said. ëƵAt times (we) were overstaffed. Right now, weëƵre perfect, which is a rare thing to hear.ëƵ
Other local restaurants canëƵt say the same about their staffing.
Michael Coury, owner of RiverHouse Café in Charleroi, said they were troubled by ëƵlabor issuesëƵ after closing during the winter shutdown last year, but have slowly been getting positions filled. Unfortunately, the restaurant still has not been able open to its full pre-pandemic hours due to the labor shortage.
ëƵYou see that everywhere,ëƵ Coury said. ëƵBut itëƵs bouncing back.ëƵ
Coury is monitoring the current surge in COVID-19 cases from Omicron and wonders if it will impact his business, either through more staffing shortages or customers staying home.
ëƵWeëƵre always hopeful, but weëƵre going to have to wait to see what problems present themselves and how to react to them,ëƵ Coury said. ëƵYou canëƵt predict the future, you just hope that it is good.ëƵ
That uncertainty is being felt by Rod Ambrogi, the owner of AlëƵs Café in Bethel Park who publicly flaunted the shutdown orders and stayed open while encouraging other restaurateurs to do the same. This year, heëƵs more concerned about price increases, potential staffing problems and whether the ongoing pandemic will stifle business in 2022.
ëƵItëƵs been decent. It scares me what may happen in the next few months, but so far things have been OK,ëƵ Ambrogi said.
One thing most restaurant owners donëƵt have to worry about this year is another state-mandated shutdown after the governorëƵs emergency declaration powers were curtailed by the Republican-controlled legislature, which placed a constitutional amendment on the ballot that was approved by voters in May. While Wolf no longer has that power to institute a prolonged closure, the coronavirus is forcing it to happen for some establishments after a slew of restaurants in Allegheny County announced last week they were temporarily closing because of staff shortages after some workers contracted COVID-19.
That issue hasnëƵt been widespread in Fayette, Greene and Washington counties.
ëƵSo far, everyoneëƵs been healthy, everyone is vaccinated,ëƵ Ambrogi said of his staff. ëƵIf they want to wear a mask, wear a mask.ëƵ
At RiverHouse in Charleroi, Coury said one staff member who went on vacation contracted COVID-19, but that worker never came into the restaurant until after testing negative. He said theyëƵll monitor any issues and react accordingly on a case-by-case basis, but so far theyëƵve been fortunate.
ëƵEvery situation is going to dictate a different reaction,ëƵ Coury said. ëƵWe have our workers do whatëƵs comfortable to them.ëƵ
Venick said he expects a similar response for his Uniontown restaurant. But he added theyëƵll continue to find ways to serve their customers as the pandemic enters its third year.
ëƵI cannot afford to close. I will not close,ëƵ Venick said.
What 2022 will bring is a mystery for everyone, but Ozohonish is hopeful her eatery in Clarksville can emerge stronger after two turbulent years.
ëƵI guess it canëƵt really get any worse, or at least I hope,ëƵ Ozohonish said. ëƵI just think everyone wants everything to get back to normal, but itëƵs hard to see that happening.ëƵ




